Support & Contact

Q: What devices make up MIYO and how does it work?

MIYO – Intelligent garden irrigation MIYO is a wireless irrigation system for gardens of any Size. It consists of: 1Cube: The control center Sensors: Measure moisture, temperature, and brightness Valves: Open/close automatically or via app Functions at a glance: The Cube controls everything: weather data, individual settings, and smart home integration. Sensors send real-time data to the Cube. Valves are controlled automatically or via app. Solar powered: No battery replacement needed

MIYO Smart Garden Support

We are here for you!

Do you have questions about our MIYO products?
Do you want support in deciding what is right for your garden?
Do you need help to get MIYO running in your garden?

Contact options

You have 3 options for this

Write us an email: You can reach us at support@miyo.garden
Directly in the chat: Just click on the icon at the bottom right. If no one is available at the moment, you can leave us a message.
Telephone support: On weekdays you can reach us at +43 1 5237237-200

For technical questions

Please have your purchase date and the last 4 digits of the MAC address of your MIYO Cube ready or include them in your email. The MAC address can be found on the sticker on the underside of the Cube.

Your MIYO team

Do you have questions?

Our customers say it better than we do!

Excellent

4.7

/ 5

Based on 29 reviews

Very satisfied

Bought Miyo for my parents' garden to make gardening easier for them. I wasn't quite sure if my parents would get along with the technology. We then installed and set it up together, and it works wonderfully. The best part is that now 4 people can see the garden on their phones and make necessary adjustments. The irrigation is now running optimally. I really like the system. Bought Miyo for my parents' garden to make gardening easier for them. I wasn't quite sure if my parents would... Bought Miyo for my parents' garden to make gardening easier for them. I wasn't quite sure if my parents would get along with the technology. We then installed and set it up together, and it works wonderfully. The best part is that now 4 people can see the garden on their phones and make necessary adjustments. The irrigation is now running optimally. I really like the system.

Andreas Hofbauer

An absolutely user-friendly

An absolutely user-friendly, practical system! We regularly have to take care of two gardens, and with MIYO it works reliably and easily. Clear purchase recommendation! An absolutely user-friendly, practical system! We regularly have to take care of two gardens, and with MIYO it works reliably... An absolutely user-friendly, practical system! We regularly have to take care of two gardens, and with MIYO it works reliably and easily. Clear purchase recommendation!

Karin

Clever, thoroughly thought-out system to the very end

Especially with regard to saving water, I think this is a clever idea. This year I also put a second irrigation circuit into operation; our carport roof has a bit too little substrate, so everything used to dry out there. Not anymore now :-) So all in all, my full recommendation! Especially with regard to saving water, I think this is a clever idea. This year I also put a second... Especially with regard to saving water, I think this is a clever idea. This year I also put a second irrigation circuit into operation; our carport roof has a bit too little substrate, so everything used to dry out there. Not anymore now :-) So all in all, my full recommendation!

Quax

Irrigation made really smart

The system is cleverly designed, neatly constructed, perfectly networked, so easy to use and intelligently controllable via the cloud. What more could you want? The system is cleverly designed, neatly constructed, perfectly networked, so easy to use and intelligently controllable via the cloud. What... The system is cleverly designed, neatly constructed, perfectly networked, so easy to use and intelligently controllable via the cloud. What more could you want?

Daniel Rolla

Trustworthy

Probably one of the most innovative irrigation systems, which can be easily installed and operated by anyone from the water tap. Trouble-free and fast support if something does not work as it should. Probably one of the most innovative irrigation systems, which can be easily installed and operated by anyone from the water... Probably one of the most innovative irrigation systems, which can be easily installed and operated by anyone from the water tap. Trouble-free and fast support if something does not work as it should.

Thomas Rinderknecht

Perfect system for the garden

Super support for a super product! The setup is very easy and works flawlessly. Super support for a super product! The setup is very easy and works flawlessly. Super support for a super product! The setup is very easy and works flawlessly.

Nicole Wettstein

FAQs

What devices make up MIYO and how does it work?

MIYO – Intelligent garden irrigation

MIYO is a wireless irrigation system for gardens of any
Size. It consists of:

1Cube: The control center
Sensors:Measure moisture, temperature, and brightness
Valves:Open/close automatically or via app

Functions at a glance:

The Cube controls everything: weather data, individual settings, and smart home integration.
Sensors send real-time data to the Cube.
Valves are controlled automatically or via app.
Solar powered:No battery replacement needed

Which payment methods are accepted?

We accept common credit cards (Visa, Mastercard), PayPal, Google Pay, Klarna Sofortüberweisung, and eps-Sofortüberweisung. Availability may vary depending on location.

Do you offer free shipping?

Yes! We offer free shipping for MIYO products to several countries. Shipping costs may apply for accessories and hoses. Please refer to our shipping policies for detailed information.

Do you ship internationally?

Yes, we deliver to various countries. If your country is not listed, please contact us at sales@miyo.garden with your address and the desired products – we will then inform you about the shipping options.

Do you ship internationally?

How long does delivery take?

Delivery times vary depending on location. Usually, your order arrives within 2–3 business days. For more details, please see our shipping policy.

What is your return policy?

You have the right to withdraw from the purchase contract within 14 days without giving any reason. For more information, please refer to our refund policy.

When will I receive my refund?

As soon as we have received the returned items, we will process your refund within 14 days via the originally used payment method.