Shipping policy
1 Shipping information
We ship your order with parcel service providers such as UPS, DHL, Fedex, or a similar logistics company.
1.1 Shipping zones
The shipping costs are calculated based on the zone classification in the following table:
| Zone |
Countries |
| Zone 1 | Austria, Germany, France, Netherlands, Italy, Spain |
| Zone 2 | Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Greece, Greenland, Guadeloupe, Vatican City, Hungary, Iceland, Ireland, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden |
| Zone 3 | Albania, Bosnia and Herzegovina, Gibraltar, Guernsey, Isle of Man, Jersey, Liechtenstein, Mayotte, Republic of Moldova, Montenegro, North Macedonia, Norway, Serbia, Svalbard and Jan Mayen, Switzerland, Turkey, United Kingdom |
| Zone 4 | USA, Canada |
1.2 Shipping costs
| Zone | MIYO products |
accessories |
free from | hoses |
| Zone 1 | free | 10 € | 75 € | + 0 € |
| Zone 2 | free | 12 € | 75 € | + 0 € |
| Zone 3 | 15 € | 15 € | 200 € | no shipping |
| Zone 4 |
CA: 40 CAD |
40 CAD 25 USD |
600 CAD 450 USD |
no shipping |
Shipping costs are calculated and displayed in the checkout for the shopping cart.
1.3 Shipping of garden hoses
Garden hoses are only shipped to zones 1 and 2.
1.4 Shipping outside the European Union
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which we are not responsible for and which you must bear. These include, for example, import duties or taxes (e.g. customs duties, import VAT).
2 Payment information
We basically offer you the following payment options:
- Credit card (Visa, Mastercard)
- PayPal
- Google Pay
- Klarna instant transfer
- eps instant transfer
The selection of available payment functions depends on the country and will be displayed to you during the checkout process. The transmission and processing of payment data by the payment service provider is always encrypted.