Table of Contents
- Responsible for data processing
- Personal data
- What data is processed?
- Use and disclosure of personal information
- For what purposes and on what legal basis are the data processed?
- When will my data be deleted?
- What data protection rights do I have?
- Adaptation of this information
Thank you for your interest in our website, our products and services and our company. Although we carefully check external links, please note that we are not liable for the content and security of these external links.
We make every effort to protect your personal data when collecting, processing and during your visit to our website. Your data is protected in particular on the basis of the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG) as amended by the Data Protection Amendment Act 2018.
Below are explanations of the type of data collected when you visit one of our websites, use one of our mobile apps, as well as how we use the data identified to us:
1 Responsible for data processing
2 Personal data
Personal information is only collected and processed on our website if you have actively provided this information, e.g. during registration. Indirect personal information is not stored or processed with the exception of the IP address, the storage of which is technically necessary for the use of this service.
State-of-the-art encryption and access restrictions offer the best protection against unauthorized access to transmitted or stored information.
3 What data is processed?
We process the following personal data that we receive from you in the course of the business relationship: Family name, first name, gender, address, e-mail address, telephone number, date of birth, payment data, information about the nature and content of the contractual relationship.
your location data: Data that we need to operate your system. Your content data is generally not stored. This data is only stored for a short time if it is technically necessary or if it relates to service provision.
4 Use and disclosure of personal data
Any personal information you provide to us will only be used to answer your questions, to conclude contracts and for technical administration and will only be disclosed upon request by Austrian authorities following appropriate legal proceedings.
Your personal information will only be disclosed to third parties if this is necessary for the execution of the contract or after you have given your consent. You have the right to revoke your consent at any time; the revocation is valid from the date of revocation.
We will only send you advertising or newsletters by e-mail or other electronic means if you consent to this. You can unsubscribe from advertising or newsletters at any time and free of charge by sending us a letter or e-mail; the contact details are given in our imprint.
5 For what purposes and on what legal basis are the data processed?
The data is required to provide you with information about one of our products or services, and to enter into or perform the contract you have entered into with us.
If you do not provide us with this data or do not provide it in full, we may not be able to fulfil our contractual obligations towards you in full or may not be able to provide our services in full.
5.2 Social networks and automatic image downloading
We work together with various social networks. When using this service, your browser is automatically connected to the relevant network and transmits your IP address and also other information, such as cookies, if you have visited the relevant platform before. We avoid, as far as possible, this type of data transmission until you actually interact with one of the platforms. By clicking on the relevant icon (e.g. Facebook logo), you indicate that you are willing to communicate with the selected platform (in this case Facebook) and that information about you, such as your IP address, will be transmitted to this social network.
5.3 Web Analytics
In order to gain a better statistical evaluation of our visitor flow, we create various statistics with the help of Google that do not contain any personal data.
In order to provide you with specific advertising messages for your interests and to offer you the most suitable products and services, we have activated retargeting and tracking software. With retargeting and tracking, cookies are set when you visit this website and your IP address is passed on to third parties (advertising providers, web services, data management platforms, media agencies, publishers) in order to provide you with tailored advertising, offers and services.
5.5 E-mail advertising with newsletter registration
If you register for our newsletter, we will use the data required for this
or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data
or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.
6 When will my data be deleted?
Your master data and other personal data in principle after termination of the contractual relationship, at the latest, however, after expiry of all statutory storage obligations.
During an ongoing procedure (e.g. appeal, open invoices) your data will not be deleted.
Your content data as soon as their processing is no longer necessary for the provision of our services.
Instead of deletion, the data can be made anonymous.
7 What data protection rights do I have?
7.1 Right of information
By clicking on this link, you can request a report containing all personal data stored about you in our shop.
7.2 Right of rectification
Use this link to update or correct your stored data.
7.3 Right to erasure/right to be forgotten
Click on the following link if you want to delete all personal and other data that has been stored about you. Please note that this will also delete your customer account and you will no longer have access to your data (orders, order details, etc.).
Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.
7.4 Right to restrict processing
You may request us to restrict the processing of your data if
you dispute the accuracy of the data, for a period of time that allows us to verify the accuracy of the data,
the processing of the data is unlawful, but you refuse erasure and instead request restriction of the use of the data,
we no longer need the data for the intended purpose, but you still need this data to assert, exercise or defend legal claims, or
You have objected to the processing of the data.
7.5 Right to data portability
By clicking on the corresponding link below, you can download the relevant data that we have stored about you in the course of your visits and purchases in our shop.
7.6 - Right of objection
If we process your data for the performance of tasks in the public interest, for the exercise of official authority or if we refer to the necessity of the processing for the protection of our legitimate interest, you can object to this data processing if there is an overriding interest in the protection of your data. You can object to the sending of advertising at any time without giving reasons.
7.7 Right of appeal
If you are of the opinion that we are violating Austrian or European data protection law when processing your data, we request that you contact us in order to clarify any issues. Of course, you also have the right to complain to the Austrian data protection authority, and from 25.5.2018 also to a supervisory authority within the EU.
8 Claiming rights unduly
If you exercise any of the above rights in a manifestly unfounded or particularly frequent manner, we may charge a reasonable processing fee or refuse to process your application.
9 Adaptation of this information